The Prime Minister of Kazakhstan

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Bakytzhan Sagintayev got acquainted with the quality of public services in Atyrau region

15 September 2017, 18:00
Atyrau Region

Today, as part of a working trip to Atyrau region, Prime Minister of the Republic of Kazakhstan Bakytzhan Sagintayev visited one of the city's Public Service Centers of the State Corporation "Government for Citizens" in Atyrau and assessed the quality of services provided to the population.

The head of the centre Turlan Nurzhanov informed Bakytzhan Sagintayev about the current work on serving the population and measures to ensure the required quality in the provision of public services.

It should be noted that the government constantly works to simplify the process of obtaining public services.

Therefore, since July 1, 20 popular public services are available on the electronic government portal, which can be obtained without an EDS. The first service available with a one-time SMS-password from April of this year was the issuance of a certificate of non-conviction. However, the use of one-time SMS-passwords does not affect the security of personal data.

The simplest services to receive were chosen to be available through using a one-time SMS-password. To do this, the citizen must come to the PSC, go through the identification and sign an agreement that this number is attached directly to him.

Further development of the State Corporation "Government for Citizens" is planned to be implemented in the following areas: introduction of the proactive principle of rendering public services; receiving "electronic" public services without EDS and reducing the number of certificates issued through the PSC "on paper"; the development of the infrastructure of the front offices.