At the Security Council’s meeting in November 2018 the Head of State instructed to complete a comprehensive work on reducing utility tariffs and improving the transparency of tariff setting system. In February 2019 the citizens received the updated utility receipts for January. Vice Minister of National Economy Serik Zhumangarin spoke about the reduction in the cost of services in an exclusive interview with PrimeMinister.kz.

In February Kazakhstanis received receipts for utilities at reduced tariffs, where prices are shown before and after reduction not only in traditional areas, but also for servicing the condominium. According to the Vice Minister Serik Zhumangarin, the difference was indicated in the receipts for the citizens to fully understand the tariff setting reform.

“We did this so that people would feel that a real decline had occurred. Most of the population of Kazakhstan pays tariffs without even looking at the numbers. We reduced tariffs not only from Jan. 1, we lowered a number of tariffs from Nov. 1 last year. This is the work that we carried out jointly with the General Prosecutor's Office during the inspections, these are compensating tariffs that were introduced in relation to various subjects of natural monopolies,” said Zhumangarin.

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