Emblem
Official Source of the
Prime Minister of the
Republic of Kazakhstan
Menu
Emblem
Close button

Digital Kazakhstan: We still have a lot to digitize

Wednesday, 15 April 2020, 14:29:10

It was an absolutely correct decision of the government to lay the groundwork in the field of digitalization. And, although there is an opinion that this was not enough, today it is obvious that the external shock in the form of a coronavirus made it clear: Kazakhstan, from the point of view of digitalization, showed a good degree of readiness, said the Director of TALAP Center of Applied Research Rakhim Oshakbayev. He is sure that compared to other post-Soviet countries, our country is far from among the worst.

According to Oshakbayev, to judge in relation to the whole system and the great work that has been done in terms of digitalization by the fact that “under extraordinary loads,” in particular, when the Egov portal fell due to a large flow of people, is absolutely wrong. Since the Electronic Government itself, the digitalization of public services has been "quite clear and intelligible." And now Kazakhstanis receive a significant part of the services online.

“I needed to update my driving license, I went to the special public service center and spent less than an hour on all this. Everything was very clear: I came, took the waiting list ticket, stood in line, handed over the documents, took a picture, and received it in 15 minutes. Then, when I went out, I realized that I didn’t have to go at all, I could do everything online,” the expert cited his own experience, emphasizing that if you look at the dynamics of digitalization of public services and the portal itself, it is positive. “Yes, the first days Egov crashed due to a massive influx, as, say, now for a social payment of 42,500 tenge. Now even a separate site, which is made, it can simultaneously handle 25 thousand people. Naturally, this system cannot objectively process all these requests, this is normal,” he said.

As an example, Oshakbayev recalled the site of the Canadian Embassy: a few years ago, when Donald Trump won the presidential election, Americans began to massively apply for a residence permit and for Canadian citizenship. As a result, the site could not put up with it.

“A lot of systems, in the event of a massive influx, can’t maintain their work, and there’s nothing critical or scary,” the director of the center for applied research is convinced, noting that we see a similar situation in Kazakhstan for social payments of 42,500, where “it may not be so fast but it’s enough in the operational time all applications are considered. Therefore, throwing arms in the air and complaining seems inappropriate. And to make apocalyptic judgments regarding the supposedly complete failure of digitalization — I also do not find much reason,” he said. “Yes, there is still a lot to do, but it’s impossible to deny that a big reserve has been created.”

If we talk about what Kazakhstan has in 2020, then this is at least an inexpensive and fairly good quality Internet. Oshakbayev believes that in terms of price and quality, our country occupies one of the best positions in the world in terms of 4G availability.

“If, for example, you get in a taxi, you see a taxi driver turning on Youtube by the corner of his ear and listening to some podcasts and performances. This immediately plunges many foreigners into shock, because in most countries of the world 4G internet consumption is just like that in the background is absolutely unacceptable — it is very expensive. For example, in the USA, 3 gigabytes of Internet will cost you $50. And you will turn off background Internet consumption. We, I think, now few people save on the Internet. Therefore, the basic big achievement that is, is high-quality and affordable 4G Internet at least in most cities and other settlements,” the expert emphasizes.

The second question is the digitalization of villages. As part of the Digital Kazakhstan, a broadband Internet access program was launched, which should reach all villages with a population of more than 50 people. Oshakbayev admits that not all announced plans have been fully implemented, but, nevertheless, the Internet has been provided to a significant part of the settlements.

“Perhaps there are the last mile problems, that is, the distribution of optical fiber to settlements further is the work that we need to continue. Nevertheless, a great foundation is already there, a lot of work has been done,” he says.

The third is the digitalization of public services through the e-government portal. And here, in terms of coverage and depth, by the way PSCs work, the online services “we are one of the most advanced countries in the world.”

“The most important thing is that there is dynamics, the dynamics is quite positive. There have always been roughnesses. But to say that we are stuck somewhere, stood and did nothing, it’s definitely impossible. There are issues. There should be fair criticism. But in any case, we need to continue. I think there is no silver lining. This shock, the quarantine shock, it creates the basis for rethinking the state of digitalization that we have now and focusing on many other things,” says Oshakbayev.

In his opinion, there are many more areas that can be digitized, such as business access to credit, collateral, requirements for additional documentation, security and several others. But judging by and large, he assures, the way we have digitized PSCs today, we are even “much better than Georgia, which was a leader in reforming PSCs.”

“Therefore, much more needs to be done, of course, but I absolutely disagree with those who are extremely pessimistic about the digitalization in Kazakhstan,” the expert summed up.


News feed
02 August 2021, 16:05
Government session to be held Aug. 3 in Ukimet Uyi
30 July 2021, 18:52
Yeraly Tugzhanov: The state will create all conditions for the operation of responsible SME facilities
30 July 2021, 18:02
Alibaba, Amazon, Mundus Agri — Kazakhstan's e-commerce expands its borders
30 July 2021, 17:34
Memorandum of Understanding signed between Government of Kazakhstan and ArcelorMittal Temirtau JSC
29 July 2021, 16:53
Half-year results: Dynamics of socio-economic development of Aktobe region shows stable growth
29 July 2021, 14:04
Popularization of national projects and brands to unite Kazakhstanis in reviving national traditions — Yeraly Tugzhanov
29 July 2021, 03:46
Oil production, construction of schools and active development of tourism — what projects implemented in Mangystau region
28 July 2021, 18:20
Industrial cooperation and cross-border trade — Kazakhstan expands trade and economic cooperation with neighboring countries
27 July 2021, 17:55
Interdepartmental Commission decides to strengthen quarantine measures in several cities of Kazakhstan
27 July 2021, 15:04
Prime Minister Askar Mamin meets with Minister of Transport of Uzbekistan Ilkhom Makhkamov
26 July 2021, 16:24
Prime Minister Askar Mamin receives delegation of Astrakhan region, Russian Federation
26 July 2021, 15:58
Kazakhstan and Eni to develop alternative energy sources
24 July 2021, 11:39
Askar Mamin holds telephone conversation with Prime Minister of Tajikistan Kokhir Rasulzoda
23 July 2021, 20:20
Council for Transition to Green Economy considers issues of unauthorized dumps
23 July 2021, 19:40
Today, 8 million doses of vaccine used in Kazakhstan — Ministry of Healthcare
23 July 2021, 09:44
Kazhmukhan Bekmukashev appointed Chairman of the Committee for Geodesy and Cartography of Ministry of Digital Development, Innovation and  Aerospace Industry
22 July 2021, 18:49
Prime Minister of Kazakhstan visits Aktobe region on a working trip
21 July 2021, 18:27
Yeraly Tugzhanov chairs meeting of Interdepartmental Commission on Preventing Spread of Coronavirus Infection
21 July 2021, 15:38
Askar Mamin's working trip to Mangystau region: Tourist, transport and engineering infrastructure, agro-industrial complex, digitalization
19 July 2021, 21:23
Board of Baiterek Holding considers implementation of President’s instructions
19 July 2021, 18:20
Rustem Bigari relieved as Vice Minister of Education and Science
19 July 2021, 15:46
Prime Minister Askar Mamin instructs to intensify work on forage preparation
16 July 2021, 16:13
Largest Russian car producers AVTOVAZ, RENAULT RUSSIA and KAMAZ to continue industrial cooperation between the two countries
14 July 2021, 18:38
Gabit Syzdykbekov appointed First Deputy Head of the Office of the Prime Minister of the Republic of Kazakhstan
14 July 2021, 17:20
Prime Minister Askar Mamin instructs to strengthen quarantine measures in 4 regions
13 July 2021, 17:59
For 5 months of 2021, domestic trade grew by 15.8% compared to the same period last year — Bakhyt Sultanov
13 July 2021, 16:15
Government discusses organizational issues for conducting population census in 2021
13 July 2021, 16:08
Meeting of Interdepartmental Commission on Regulation of Entrepreneurship held in the Government
12 July 2021, 19:10
Interdepartmental Commission adopts package of measures to prevent the spread of coronavirus infection
12 July 2021, 14:48
Askhat Oralov relieved as Vice Minister of Information and Social Development
10 July 2021, 16:55
National Bank of Kazakhstan preparing pilot project for implementation of digital tenge
10 July 2021, 16:21
Prime Minister Askar Mamin introduces new Vice Minister - Acting Minister of Agriculture, Yerbol Karashukeyev
09 July 2021, 09:15
Kanat Iskakov appointed chair of Information Committee of the Ministry of Information and Social Development of Kazakhstan
07 July 2021, 20:36
Marat Karabayev appointed Vice Minister of Industry and Infrastructure Development of the Republic of Kazakhstan
07 July 2021, 19:36
Yeraly Tugzhanov chairs meeting of Interdepartmental Commission on Preventing Spread of COVID-19 in Kazakhstan
06 July 2021, 17:35
Prime Minister Askar Mamin congratulates Kazakhstanis on the Day of the Capital
03 July 2021, 19:26
Anuar Akhmetzhanov relieved as First Vice Minister of Digital Development, Innovation and Aerospace Industry of the Republic of Kazakhstan
02 July 2021, 17:22
Askar Mamin chairs meeting of EDB: The Bank’s 2022-2026 Strategy approved
02 July 2021, 17:20
Askar Mamin holds meeting on development of Almaty agglomeration
02 July 2021, 13:43
Askar Mamin instructs to complete reconstruction of Altyn Orda traffic intersection in October 2021
02 July 2021, 13:08
Askar Mamin instructs to complete construction of Saryarka and Dostyk stations of Almaty metro by the end of 2021
02 July 2021, 12:05
Interdepartmental Commission discusses epidemiological situation after detection of COVID-19 mutation characteristic of Delta strain
02 July 2021, 08:30
Askar Mamin instructs to complete construction of BAKAD by the end of 2022
01 July 2021, 14:02
Amaniyaz Yerzhanov relieved as Vice Minister of Industry and Infrastructure Development of the Republic of Kazakhstan
01 July 2021, 13:09
Development of oil products market, gas supply, introduction of renewable energy sources — Nurlan Nogayev reports on work of the Ministry of Energy
30 June 2021, 14:50
Askar Mamin discusses implementation of meat processing project in Kazakhstan with management of Tyson Foods
29 June 2021, 16:57
Askar Mamin holds meeting of National Commission for Modernization
29 June 2021, 10:03
Askar Mamin instructs to ensure safety of educational facilities before start of academic year
29 June 2021, 09:55
Askar Mamin instructs to increase rate of vaccination in western regions
28 June 2021, 15:47
Government session to be held June 29 in Ukimet Uyi
© 2019 - 2021 Press service of the Prime Minister of the Republic of Kazakhstan.
Developed by SoftDeCo.