Emblem
Official Source of the
Prime Minister of the
Republic of Kazakhstan
Menu
Emblem
Close button

In 2021, Housing Construction Savings Bank plans to issue mortgage online

Monday, 03 August 2020, 14:10:37

In January 2020, Housing Construction Savings Bank launched a fundamentally new service — video banking. The client can use it to contact the bank manager via video link and get a consultation remotely. Chair of Housing Construction Savings Bank of Kazakhstan JSC Lyazzat Ibragimova said this in an interview with PrimeMinister.kz.

As Ibragimova notes, from the beginning of the state of emergency in Kazakhstan, the Bank faced an important task — to continue providing services online.

“We faced the same problems that all the business of Kazakhstan faced. At the end of March, when it was announced that quarantine measures would be taken, and sanitary doctors in some cities banned our branches from working, we transferred part of the functions to online,” she said.

Video banking, launched in January 2020, became one of the demanded services at this difficult time. Along with the launch of the new service, a new profession appeared — video banker.

“When you make a video call from a website, you actually perform the same operations that you do when you come to a branch. A video banker is sitting opposite you. Within a few minutes, while you introduce yourself, talk, the system takes several photos and biometric identification,” said the chair of the Bank’s board.

For reference: Biometric identification is a technology that allows to recognize a person's identity by means of a face image, fingerprint or voice. The system reduces costs, reduces customer service time, protects against fraudsters, optimizes business processes and increases profits. Such technologies are gradually taking over various areas around the world — in the US, Europe, China, Japan, the countries of the Middle East and Latin America. Today, the introduction of biometric technologies is no longer a fashionable trend and "toys" for startups, but a prerequisite for the development of various sectors of the economy.

After the identification of the person, the bank begins to perform operations. At the moment, several services are available through video banking, such as opening a second deposit, changing the contractual amounts, transferring to other accounts in other banks, online assignment of a deposit, and so on.

In August 2020, a number of other services will become available: full termination, pooling of deposits, online insurance. Moreover, according to Ibragimova, even the opening of the first deposit is planned to be transferred to the online format in the future.

“This will be a completely new online service. You can open this deposit online without visiting a bank branch. We see great prospects in this. This is a serious measure to combat the pandemic, when we do not call a person for direct contact, do not create a congestion inside our branches,” she said.

Meanwhile, the bank's branch system will focus on the process of issuing loans. This is due to the fact that there are many restrictions when issuing loans. For example, you need to invite an appraiser, make a notarization of the transaction, etc. But, as Ibragimova notes, in this matter, the bank is also considering the possibility of switching to the online format, and, possibly, an online mortgage will appear in Kazakhstan next year.

“Now we have prepared a small package of legislative initiatives, we are discussing with the Ministry of Industry and Infrastructure Development, the National Bank. We would like to propose to the Government to amend some laws, which will allow Kazakhstan to create a full-fledged online mortgage, when you can take and issue a loan for your home without leaving your home,” Ibragimova informed.

According to her, now this has already been partially implemented. Pre-qualification is available at the bank. This is when the client signs the application using his electronic digital signature, and the bank, in turn, assesses his solvency according to the data from the First Credit Bureau, the pension fund, and at the end issues a certificate indicating the maximum possible amount to be issued.

“We want to continue this online service up to the registration of the pledge agreement, registration of property rights. Make an uninterrupted cycle where you can get a full mortgage without leaving your home. This is a big task. I think that until the end of the year we will still discuss legislative initiatives. At the beginning of next year, when the Otbasy Bank is opened, we will fully implement it,” said Ibragimova.


News feed
29 September 2020, 10:54
Mechanical engineering, support for SMEs and industrial projects — how Kostanay region developed during pandemic
29 September 2020, 10:11
Government session to be held Sep. 30 in Ukimet Uyi
27 September 2020, 17:48
Prime Minister of Kazakhstan Askar Mamin and President of Tatarstan Rustam Minnikhanov launch three projects in automotive industry 
25 September 2020, 16:35
Reorientation to fish farming, improvement of legislation and measures of state support — how fish industry developed in Kazakhstan
24 September 2020, 17:38
Prime Minister Askar Mamin holds seminar on development of country's fishing industry in Shardara 
24 September 2020, 12:14
Arman Shakkaliyev relieved as chair of Committee for Technical Regulation and Metrology of Ministry of Trade and Integration
23 September 2020, 17:50
Baiterek Holding increases financial support of manufacturing sector by 17% 
23 September 2020, 14:43
Astana EXPO-2017 wind power station to reach full capacity of 100 MW by end of 2020
22 September 2020, 12:12
Harvesting in Kazakhstan completed by 93.4% — Ministry of Agriculture 
22 September 2020, 11:16
Sixty-five public organizations for protection of consumer rights operate in Kazakhstan — Ministry of Trade and Intergation
22 September 2020, 10:05
Head of Government gives several instructions to strengthen consumer protection 
22 September 2020, 10:02
Export potential of harvest in Kazakhstan to reach 7.5-8 million tons of grain in 2020
21 September 2020, 16:51
Government session to be held Sep. 22 in Ukimet Uyi 
21 September 2020, 12:54
Government considers issues of mass sports development 
18 September 2020, 18:26
Issues of preserving jobs and timely payment of wages discussed in Government of Kazakhstan
17 September 2020, 18:56
Prime Minister Askar Mamin meets with President of Turkmenistan Gurbanguly Berdimuhamedov
17 September 2020, 18:45
Government of Kazakhstan discusses issues of social protection of disabled people
16 September 2020, 18:09
Yerlan Kiyasov appointed Vice Minister of Healthcare - Chief State Sanitary Doctor of the Republic of Kazakhstan
15 September 2020, 12:26
Work underway in Kazakhstan to saturate domestic market with basic products for stabilizing prices — Ministry of Agriculture
15 September 2020, 10:27
Price increase for socially significant food products will not exceed 6% by the end of 2020 — Ministry of Trade and Integration
15 September 2020, 10:07
Prime Minister of Kazakhstan Askar Mamin instructs to ensure strict control over stability of prices for socially significant food products
15 September 2020, 09:44
Under Industrialization Map in Kazakhstan, 206 projects worth 1 trillion tenge to be introduced in 2020
15 September 2020, 09:29
For 8 months of 2020, 4.3 thousand new jobs created under Industrialization Map — Ministry of Industry and Infrastructure Development
14 September 2020, 22:47
Introduction of Industry 4.0 in Kazakhstan, or how smart factories worked during quarantine period and global pandemic
14 September 2020, 18:42
Interdepartmental Commission adopts decisions on work of businesses
14 September 2020, 14:02
Government session to be held Sep. 15 in Ukimet Uyi
14 September 2020, 10:51
Strategic directions for development of Eurasian Economic Integration until 2025 considered at session of EEC Council
11 September 2020, 13:07
Prime Minister Askar Mamin introduces Minister of Emergency Situations Yuri Ilyin
10 September 2020, 23:45
Distance learning, epidemiological situation, provision of villages with Internet — how educational process organized in Kazakhstan
10 September 2020, 13:12
Production of electronics industry of Kazakhstan to increase 8.5 times over 3 years
09 September 2020, 15:06
Roman Sklyar pays working visit to Atyrau region
09 September 2020, 11:59
Ministry of Healthcare on CVI: In Kazakhstan, there is a 6-fold decrease in bed occupancy
09 September 2020, 11:31
Food production for 8 months of 2020 increased by 3.6% — Ministry of Agriculture
09 September 2020, 11:21
Market of Kazakhstan fully provided with petroleum products of domestic production — Nogayev 
09 September 2020, 11:19
In Kazakhstan, total volume of container transit traffic increased by 37% — Ministry of Industry and Infrastructure Development
09 September 2020, 11:02
Measures taken stabilized epidemiological situation in the country — Prime Minister of Kazakhstan Askar Mamin 
09 September 2020, 10:54
Following results of 8 months of this year, positive dynamics remains in basic sectors of economy
09 September 2020, 10:53
Government adopts National Plan for Implementation of Address of the Head of State to People of Kazakhstan
09 September 2020, 10:25
604 loans issued under Economy of Simple Things Program — National Bank
09 September 2020, 10:20
Following results for 8 months of 2020, state budget received 5.5 trillion tenge of revenues — Ministry of Finance
09 September 2020, 10:13
Growth in construction, agriculture and manufacturing industry — Ruslan Dalenov reports on results of socio-economic development for 8 months of 2020
09 September 2020, 10:06
Draft National Action Plan for implementation of President's Address includes 10 key areas
07 September 2020, 17:10
It is planned to double fines for violations in the field of environmental protection — Magzum Mirzagaliyev spoke about implementation of President’s Address
07 September 2020, 16:33
Digitalization of land relations to eliminate human factor, bureaucracy and corruption — Omarov on implementation of President's Address
07 September 2020, 16:27
Beibut Atamkulov on implementation of President's Address: Mechanism for subsidizing rent to be approved by the end of 2020
07 September 2020, 16:14
Government session to be held Sep. 9 in Ukimet Uyi
07 September 2020, 15:39
Focusing on industry and development of transport infrastructure in Kazakhstan — Roman Sklyar speaks about main aspects of President's Address
06 September 2020, 09:34
Video Digest: Main events of the week, No. 76
05 September 2020, 14:10
Session of EEC Council: Several issues of further development of Eurasian economic integration discussed
05 September 2020, 13:41
Production of stationary ventilators opened in Kazakhstan
© 2019 - 2020 Press service of the Prime Minister of the Republic of Kazakhstan.
Developed by SoftDeCo.