Minister of Digital Development, Innovation and Aerospace Industry Zhaslan Madiyev reported on the progress of digitalization in the field of migration at a Government meeting.

He noted that in the reporting year, 23 public services in the field of migration were made available to citizens and organizations, of which 13 are offered online. A total of 2.4 million services were provided in digital format over the year. The most in-demand services are:

• Issuance of passports and identity cards to citizens of the Republic of Kazakhstan (in paper format);

• Registration of citizens of the Republic of Kazakhstan at their place of residence;

• Deregistration of citizens from their place of residence;

• Issuance of temporary residence permits in the Republic of Kazakhstan to foreigners and stateless persons;

• Generation and correction of IIN for foreigners and stateless persons temporarily residing in the country.

As part of the digital transformation of public administration in the field of migration, work is underway to analyze and optimize business processes to increase their efficiency. One such example is the "Immigrant" case. In the current model, accompanying an immigrant requires their physical presence at each stage: for submitting visa applications, obtaining an IIN, permits, and statuses. The process includes up to 10 public services and involves repeated verification of the same data. The absence of automation and a unified information system leads to delays, errors, and high burdens on government agencies. As a result of reengineering, a new model is being implemented in which:

• the purpose of the visit and the applicant’s data are known before their arrival;

• all migration procedures are consolidated into a single digital service;

• verifications are conducted automatically through system integration;

• interaction with the applicant is organized through a single point of entry;

• an analytical database is formed to forecast migration flows.

Following reengineering, the expected outcomes include:

• a 60–70% reduction in the number of procedures;

• shorter processing times;

• elimination of duplication;

• increased transparency and manageability;

• optimized use of government resources;

• strengthened national image.

It was noted that to enhance Kazakhstan's attractiveness to highly qualified IT specialists and create comfortable conditions for their integration into the national ecosystem, the Digital Nomad Residency and Digital Nomad Visa programs were launched.

The first program allows residence permits to be obtained entirely online. Previously, this required physical presence in the country, obtaining an IIN and digital signature, and income verification. Today, the process is fully remote. Applications are submitted via the websites astanahub.com and egov.kz. IIN and digital signatures can be obtained through foreign missions, and income verification is no longer required. This has significantly simplified the entry and legalization process for foreign IT specialists.

The second program is a specialized visa for digital nomads. The program allows them to work in Kazakhstan in their profession for up to one year, with the possibility of subsequently obtaining permanent residency. It is issued online and for the first time legalizes the labor activity of digital nomads within the country.

To date, 204 applications for participation in the programs have been received. The first two visas were issued to citizens of Algeria and Botswana.

“These programs are an important step in forming a modern and technology-oriented migration policy focused on attracting digital talent,” Zhaslan Madiyev added.

The minister also spoke about mobile applications being developed to make foreigners’ stay in Kazakhstan more convenient.

One example is the QazETA mobile application. This onboarding app for foreigners in Kazakhstan provides access to a range of services, including:

• Digital public services – visa issuance, registration at place of stay, and other migration services;

• Tourism – information on attractions, tours, hotel bookings, ticket purchases, and more;

• Communication and transport – SIM card purchases, car rentals, taxis, schedules and payment for public transportation;

• Business and investment – access to information about Astana Hub, AIFC, and B2B services;

• Safety – emergency contacts, medical services.

“On July 15, 2025, as part of a pilot project, the QazETA mobile app was launched on Playmarket. Placement on the App Store is planned by the end of this month. Additionally, in October of this year, two new processes will be launched within the application, for which legislative development is underway: ETA (Electronic Travel Authorization) – issuance of entry permits for visa-free countries; and E-residency – a new opportunity for foreigners, modeled after Estonia and Seychelles, to register residency in the AIFC jurisdiction for business purposes without physically visiting the country,” Zhaslan Madiyev concluded.

#Digitalization #Government session #Migration

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